Understand accounts, export limits, and plan checks

Separate viewing results from downloading files and find your current export allowance.

Updated ·Clura 1.7.3

Before you start

  • Clura open; sign in when an action requests it.

What the free export gate means

The released download gate gives a free account 1 export per rolling 24 hours. This is a rolling window, not a promise that allowance resets at midnight. The cooldown message shows when another free export becomes available.

You can scrape and view results without treating every row as an export. Extractor tools allow viewing, and OCR text can be read and copied separately from TXT or CSV downloads. Download actions still check account access and usage.

Check your account

  1. 1

    Open Profile

    Confirm the account identity and plan displayed. Make sure you signed into the account associated with your purchase.

  2. 2

    Open Subscription

    Review the current plan options and status in the extension. Use the displayed checkout information for current price and billing terms.

  3. 3

    Retry the affected action

    If status was stale, refresh it before trying again. Could not verify export means the entitlement check failed; check your connection and retry rather than repeatedly starting downloads.

Keep going

Still need a hand?

Contact support with the page URL, your extension version and what happened. Leave out private data.

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